Volunteer Receptionist

With Kids

With Kids is a Scotland-wide children’s mental health charity and provides an early intervention therapeutic service working with primary and nursery aged children who have experienced trauma, and their families across the central belt of Scotland.

We specialise in the provision of Play Therapy, employing Play, Art and Creative Therapists and Community and Family Support Workers, working in some of the areas of highest deprivation. Our individual therapeutic support for children, helps them build the personal skills and resilience to cope. We also provide practical and emotional support to their parents/carers with a view to building networks of support.

We run a Masters course in Play Therapy in collaboration with Queen Margaret University and we deliver a variety of highly regarded CPD trainings for other professions.

Our Chief Executive Officer and team of Clinical Managers and family support staff, oversee the provision of high-quality therapeutic support to children and provide vital parental and family support. We have staff based in Edinburgh and Glasgow and all our staff are friendly, welcoming and supportive.

Glasgow

Our Glasgow office is a hub for family and community work and for the provision of Play Therapy in the community. Our MSc also runs 2 days a week, and many of our face-to-face training events also take place at the office. Individual child Play Therapy, family support activities, adult counselling and parent/carer support sessions take place throughout the week. As well as this, we run a Community Café on a Monday, and the MSc programme runs on a Tuesday and Wednesday. The building can often be busy and full of people.

.Volunteer with us

We are looking for motivated people from all backgrounds who share our values and are excited about how our services can change lives.

  • Are you a people person who loves a chat and can make others feel welcome?
  • Are you reliable, punctual and organised?
  • Are you comfortable using a computer and basic Microsoft programs?

We’re looking for volunteers who can give 7–14 hours a week, Tuesday to Friday. Whether that’s a couple of mornings, afternoons, or full days, we’ll work around what suits you.

The role

We are looking for people who can:

  • Act in a welcoming, friendly and professional manner greeting people as they come into the building, and answering the door if necessary
  • Ensure all staff and visitors are signed in and out of the building
  • Ensure relevant staff are informed of the presence of a visitor or guest
  • Answer the telephone and take messages or transfer call
  • Set up meeting rooms for groups / events, such as furniture layout, equipment and refreshments
  • Liaise with MSc students and help manage the MSc Library, ensuring books properly recorded and I-pad is charged.
  • Welcome maintenance engineers e.g. fire extinguishers, alarm, joiners, plumbers, painters and decorators, showing them where they are needed.
  • Helping with general admin e.g. photocopying, routine meter readings, maintenance and health and safety checks, and provide other ad hoc support as necessary
  • Handling mail and deliveries
  • Manage supply levels e.g. photocopying paper, cleaning supplies, tea/coffee, etc
  • Ensure tidiness of reception and meeting rooms

Full induction and ongoing support will be offered, so please do get in touch if you are interested.

What being a volunteer means at With Kids:

  • Meeting new people
  • Supporting your local community
  • Work in a friendly, supportive team environment
  • Enhancing your skills and knowledge and broadening your experience of the third sector.
  • Training and development opportunities
  • Feeling good that you are playing a vital role in the running of With Kids, supporting children’s mental health across Scotland

With Kids are committed to conscious inclusion that contributes to creating a sense of belonging and shared purpose. We welcome applications from everyone who feels passionate about our vision and mission. We are also keen to hear from people who have lived experience: low income/poverty, child mental health, care experience.

How to apply:

Please complete our application form, providing a statement on what you would bring to the role, highlighting any relevant experience. Send to k.simpson@withkids.org.uk; by the closing date Friday 26th of September 2025.

We would also appreciate if you could complete and return our Equal Opportunities Monitoring Form.

We will let you know by the 3rd of October if we are able to invite you for an informal interview to tell you more about the role, provide a tour of the premises and learn more about you.

With Kids Application Form

With Kids E&D Monitoring Form